Privacy Policy

1. Scope of This Policy

This Policy applies to your access to and use of this website (www.hongmld.com and www.hongmld.cn, both domains pointing to the same site) and to all situations in which you contact us through this website.

This Policy does not apply to third-party websites reached through links on this website; the processing of personal information by such websites is governed by their own privacy policies.

2. What Personal Information We Collect

1. Information you provide voluntarily

When you fill in the "Online Consultation · Get a Solution" form on this website, we will collect the following information:

Field	Required	Purpose of collection
Your name	Required	To address you during communication
Contact phone / WeChat	Required	To reply to your enquiry and discuss solutions and quotations
Company / organisation	Optional	To determine the application scenario and provide better-matched product selection advice
Application scenario	Optional	To understand your power usage scenario and provide a targeted solution
Requirement description	Optional	To understand your specific requirements and prepare solution materials in advance

Please provide only the necessary information, and avoid entering sensitive personal information unrelated to your enquiry in the "Requirement description" field (such as ID card numbers, bank card numbers or precise home addresses).

2. Information automatically generated when you visit this website

As with the vast majority of websites, our servers record access logs, which may include: the time of access, IP address, pages requested, browser and operating system type (User-Agent), and referring page. This information is used to keep this website secure, troubleshoot faults and compile visit statistics, and is not used to identify you personally.

3. Technologies we do not use

• This website does not use Cookies or similar technologies for user profiling, advertising or cross-site tracking;
• This website has not integrated any third-party statistical analysis, advertising network or social platform tracking code;
• This website does not collect your location information, nor does it read your contacts, photo albums or any other content on your device.

3. How We Use This Information

We use your personal information only for the following purposes:

• to reply to your enquiry and get in touch with you;
• to provide product selection advice, solution design and quotations based on the power usage scenario and requirements you provide;
• with your consent, to send you product materials related to your enquiry (such as specification sheets and brochures);
• to fulfil obligations stipulated by laws and regulations, or to cooperate with the lawful requirements of regulatory authorities.

If we need to use your information for purposes other than those set out above, we will obtain your separate consent.

4. How We Store and Protect Information

1. Storage location

Your information is stored on servers and in corporate email systems within the territory of the People's Republic of China, and we will not transfer it outside China.

2. Retention period

We retain your information only for as long as is necessary to achieve the purposes described in this Policy; in principle, we retain it for 24 months from the date of your last contact with us, after which we will delete or anonymise it. Where laws or regulations provide otherwise, those provisions shall prevail.

3. Security measures

• This website uses HTTPS encrypted transmission throughout, to prevent information from being stolen or tampered with during transmission;
• The form submission process includes anti-abuse mechanisms (submission frequency limits and bot-detection fields) to prevent malicious submissions;
• Your information is accessed only by authorised personnel responsible for customer liaison, who are bound by confidentiality obligations;
• We adopt access control, log auditing and other measures to prevent information from being accessed, disclosed, tampered with or lost without authorisation.

Although we have taken the reasonable measures described above, please note that the internet environment is not absolutely secure; please keep your own information safe and, as far as possible, do not transmit sensitive information through public channels.

5. How We Share, Transfer and Publicly Disclose Information

We will not sell your personal information, nor will we provide it to any third party, except in the following circumstances:

• with your explicit consent: we may provide your information to a third party only after obtaining your separate consent;
• necessary entrusted processing: in order to complete technical steps such as sending and receiving emails, we may use the email and server services provided by cloud service providers (such as Alibaba Cloud). Such service providers can access only the information necessary to provide the services and are bound by confidentiality obligations, and we will not provide them with information beyond the necessary scope;
• statutory circumstances: where we are required to provide it under laws and regulations or the mandatory requirements of judicial or administrative authorities.

6. Your Rights

To the extent permitted by laws and regulations, you have the following rights in relation to your personal information:

• access and copy: you have the right to know whether we process your information and to obtain a corresponding copy;
• rectification and completion: where you find that the information is inaccurate or incomplete, you have the right to ask us to rectify or complete it;
• deletion: you have the right to request deletion where the processing purposes have been achieved, you have withdrawn consent, or we have processed the information unlawfully;
• withdrawal of consent: you have the right to withdraw your previously given consent at any time. Withdrawal does not affect the processing carried out on the basis of consent before the withdrawal;
• explanation: you have the right to ask us to explain our personal information processing rules.

To exercise the above rights, please contact us using the contact details in Section 8 of this Policy. For security reasons, we may need to verify your identity first, and we will reply within 15 working days after verification.

7. Protection of Minors

This website provides services to corporate customers and adults and is not intended for minors, and we do not actively collect the personal information of minors. If you are a minor, please use this website accompanied by your guardian, and let your guardian decide on your behalf whether to submit the relevant information.

8. How to Contact Us

If you have any questions, comments or complaints about this Policy, or wish to exercise the above rights, please contact us in the following ways:

• Company name: Anhui Hongmeng New Energy Co., Ltd.
• Email: info@hongmld.com
• Phone: 400-011-8886 (9:00–18:00 on business days)
• Address: No. 2 Factory Building, Intelligent Connected Collaborative Innovation Industrial Park, 156 Changjiang South Road, Yijiang District High-tech Industrial Development Zone, Wuhu, Anhui, China

9. Handling of Information Security Incidents

If a security incident such as leakage, tampering with or loss of personal information occurs, we will immediately activate our emergency response plan and take remedial measures, and, as required by laws and regulations, promptly inform the affected users by email, telephone or public notice, and report to the regulatory authorities.

10. Updates to This Policy

We may update this Policy due to business adjustments or changes in laws and regulations. The updated Policy will be published on this page, and the "Last updated" date at the top of the page will be updated accordingly. If an update involves a material change to your rights, we will notify you in a prominent place on this website.

The interpretation of this Policy and the resolution of disputes shall be governed by the laws of the People's Republic of China.